FAQ

These answers address common questions about shopping with RYZE Superfoods. Follow the linked policy for full conditions, or contact the store when an individual order needs attention.

Is shipping free for a small order?

Yes. Standard Shipping is free for all United States orders without a minimum value. Only US delivery addresses are supported. Our Shipping Policy sets out the service details.

How do dispatch, transit and tracking work?

Processing takes 1–2 business days, with an estimated 4–6 business days in transit after shipment. Weekends and US public holidays are excluded. Tracking is sent to the order email after dispatch; the initial scan may appear later in the carrier system.

Can an order be amended before it leaves?

Ask customer service as early as possible with the order reference and the correction or cancellation requested. We check whether processing can still be interrupted but cannot guarantee a change. After shipment the return arrangements apply.

What do I need for a return or exchange?

Send a request within 30 days after delivery and include proof of purchase. Keep unwanted goods unused, in original condition and packaging. We arrange merchant-paid postage for eligible returns. The return policy explains approval and exchanges.

How soon is an approved refund sent?

Once the return is received, inspected and approved, repayment is issued to the original payment method within 10 business days. Your bank or payment provider may take additional time to make the credit visible.

Who helps with missing or damaged items?

Contact our team with order details and relevant pictures. We investigate defects, damage, shortages and wrong products and arrange an appropriate remedy, including covered return shipping where applicable. Conditions for unwanted goods do not remove mandatory rights concerning supply problems.

Which currency and payment choices apply?

Checkout settles in USD and presents the methods available for your purchase. Taxes required by law and the final total are shown before authorization. See the payment conditions; do not email private card credentials.

Where can I ask about a RYZE product?

The exact listing and its package contain the ingredients, quantities, preparation directions and warnings. Tell us the product and option if clarification is needed. Our support window is Monday to Friday, 9:00 AM–5:00 PM, local time at the listed business location.

Business responsible for this page

Merchant: RYZE Superfoods
Correspondence address: 708 Refuge Way, Middletown, Delaware, 19709, United States
For telephone support: 302-881-6753
Send enquiries to Support@selectflavormushroomcoffee.shop.